Social Welfare Lawyers in the Centre of Birmingham

News

Water Rates

Jones – v – London Borough of Southwark [2016] EWHC 457 (Ch) 4 March 2016

It was revealed in this case that London Borough of Southwark and a number of other local authorities regarded themselves as agents in the collection of water rates for Thames Water but that they were in fact re-sellers and thus subject to the Water Resale Order 2006 which imposes maximum charges on re-sellers and allows only for modest administration charges.

Computer Still Says NO

The arrogance of the Legal Aid Agency in their “a rush & a push & the land is ours” approach of deciding not to delay mandating CCMS from 1 April 2016 was frustrating and disappointing. When mandated, the system had not been working for several weeks beforehand following what the LAA refer to as a series of “enhancements” but what are known in common parlance as “fixing the latest error”. The net result is that CCMS is still unstable and prone to errors. I have lost count of the number of times I and my colleagues have been unable to log in, have logged in & automatically been logged out, have been told we are using back/forward buttons on browsers when we have done no such thing and have had to apologise to clients for wasting their time.